With gratitude,
Just had my first appointment at the Erin facility. I am impressed. The staff was very friendly. The facility was very clean and laid out. The whole experience was exceptional in every way. It is a great comfort knowing there is a top-notch health care facility in this rural area.
The front staff was helpful and courteous. Didn't have a scheduled appointment but they got me in quickly. My appt was with Dr. Michael Patterson, I was very impressed with his knowledge and genuine concern for my well being. I am starting to feel better. He has a very good bedside manner and made me feel welcome. His nurse was extremely helpful and she is good at giving shots. They didn't hurt nor bruise. I know of this office because my husband is a regular patient, I just don't get sick. Yet, when I did, it was quickly tended too. Thanks again!
I have been going to CovenantCare in Erin since it opened and could not be more pleased. We stayed after our regular doctor left and could not be happier with the other doctors we have seen. Would recommend to anyone. Great care great staff great people.
The best way to describe it is to say that in a lifetime span of 71 years, I have had occasion to visit doctors, clinics, etc. all over the world and the USA. In many instances one goes to a doctor, clinic, etc. and hopes they will do a good job, diagnose and treat the problem. Among the few that I have always had confidence in and have never "Wondered" if they knew what they were doing, I rank Covenant Care at the top of the list. I have even taken members of my family there, and have recommended them to others. If Obama wants to show what great medical care means, he should hi-light Covenant Care.
I firmly believe in letting people know when they have done an OUTSTANDING job. Randy Wall did just that this afternoon! First of all, my best friend called Covenant Care with chest pains. She was immediately given an appointment for half an hour later. No, "Go to the ER and wait 4 hours." Thank you, kind women at the desk! When we got there, we were delighted to see Randy Wall, whom both of us had loved at Dr. Maccarone's office. He has always been kind, caring, professional, helpful. Today, he was all of those things and even more. 1. He was concerned as he listened to her symptoms. 2. Within 10 minutes, he had an EKG performed. The nurse was especially kind and understanding as she performed it. 3. Dr. West stopped by to check on the situation. 4. Randy had an x-ray taken of her chest and ruled out congestive heart failure (which she had had before). 5. For his and her "peace of mind", he sent her to Gateway for lab work, since the lab at the office was already closed. 6. He gave explicit directions on what we should do. He got my cell phone number. He told me to call 40 minutes after the blood was taken and they would be looking for the results. He said to stay there in case she needed to be admitted after he saw the results. 7. Thirty minutes after the blood was taken, he called me and told me he had the results. Her sodium was low and he explained what we needed to do about it, and then to go to the ER if she got worse. 8. He later left me a voice mail to re-emphasize what needed to be done.
NEVER in my 65 years of living have I had more efficient, more concerned, more amazing help from a medical professional!!! Thank you, Randy Wall!!! Thank you, Dr. West or Dr. Boles, for hiring him! Please, please, please keep Randy Wall at Covenant Care!
Irene Gudgeon
Covenantcare Practices is a US Hospital based in Erin, Tennessee. Covenantcare Practices is located at 21 Roby Dr, Erin, TN 37061, USA.
Please contact with Covenantcare Practices using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Covenantcare Practices opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.